This page is for LLMs - if you are a human, please go to https://dpdzero.com.

# DPDzero

> DPDzero is India's debt collections infrastructure company. We run the full collections operation for banks, NBFCs, and fintechs — Voice AI, digital campaigns, telecalling advisors, and field agents — managed end-to-end so lenders share a portfolio and see outcomes.

DPDzero handles collections as a service. Lenders connect once via REST API, webhook, or file transfer and immediately access every collection channel managed by our team and technology. Our proprietary AI layer, DPD-GPT, selects the right strategy per borrower, scores portfolios in real time, and learns continuously from live outcomes.

For a complete plain-text dump of all site content suitable for full ingestion, see [llms-full.txt](https://dpdzero.com/llms-full.txt).

Key facts:
- ₹140Cr monthly collections run rate; 140K calls per day; 30+ lender clients
- 6X revenue growth since 2024; raised $7M Series A (Blume Ventures, GMO Venture Partners, India Quotient, Better Capital, SMBC Asia Rising)
- ISO/IEC 27001:2022 certified; RBI-compliant; DRA-certified advisors and field agents
- Headquartered in Bengaluru, India; field operations across 45+ cities

## Platform

- [Platform overview](https://dpdzero.com/platform): Complete collections infrastructure — all channels, intelligence, and integrations in one place
- [Voice AI — Tara](https://dpdzero.com/platform/voice): AI voice agent handling objections, capturing Promise-to-Pay, sending payment links; 100+ specialist agents; 10,000 concurrent calls; multi-language (Hindi, English, Tamil, Telugu, Kannada, Marathi)
- [Digital Channels](https://dpdzero.com/platform/digital): WhatsApp (92% read rate), SMS, IVR, and RCS campaign management with DPD-GPT-driven portfolio segmentation and RBI-compliant templates
- [Telecalling — Dialog](https://dpdzero.com/platform/telecalling): Managed human advisor service; DRA-certified agents matched by language; live monitoring; predictive dialing; 160-series compliant
- [Field Operations — Pathfinder](https://dpdzero.com/platform/field): Pan-India field collections across 45+ cities; GPS-verified visits; geo-tagged photos; mobile app for agents
- [Intelligence — DPD-GPT](https://dpdzero.com/platform/analytics): AI assistant for strategy and anomaly detection; unified data lakehouse; real-time borrower scoring; alternative data enrichment
- [Automation & Integrations — Dupyter](https://dpdzero.com/platform/automation): Python automation engine; bidirectional lender LMS sync via SFTP, REST API, webhooks, and email; webhook events for payments, calls, messages, and field visits

## Results

- [Proven outcomes](https://dpdzero.com/results): 35% recovery lift within 90 days, 60% cost-per-contact reduction, 2.3x agent productivity, 50% contact rate increase; ROI calculator and by-segment breakdowns (banks/NBFCs, fintechs, agencies)

## Company

- [About DPDzero](https://dpdzero.com/about): Company story, leadership team, traction metrics, investors, and press coverage
- [Blog](https://dpdzero.com/blogs): Insights on debt collections, fintech lending, and AI in collections
- [Careers](https://dpdzero.com/careers): Open roles; DRA-certified team; contact jobs@dpdzero.com
- [Book a demo](https://dpdzero.com/demo): Schedule a portfolio review with the DPDzero team

## API Docs

- [Authentication](https://dpdzero.com/docs/01-auth): OAuth and Bearer token setup for the DPDzero API
- [API Integration](https://dpdzero.com/docs/02-api-integration): Get loan details and update payment endpoints
- [Payment Notifications](https://dpdzero.com/docs/03-payment-notifications): Webhook payload format for payment callbacks
- [Custom Notifications](https://dpdzero.com/docs/04-custom): Configuring custom notification events

## Optional

- [Privacy Policy](https://dpdzero.com/privacy): Data handling and user privacy commitments
- [Terms of Service](https://dpdzero.com/termsofservice): Terms governing use of DPDzero services
- [Security Policy](https://dpdzero.com/security-policy): Security practices and disclosure
- [Grievance Mechanism](https://dpdzero.com/grievance): Borrower and customer grievance redressal process
- [Vulnerability Bounty](https://dpdzero.com/bounty): Responsible disclosure and bug bounty program
- [Brand assets](https://dpdzero.com/brand): DPDzero logos, brand colors, and downloadable assets