Grievance mechanism

Introduction

To make the Company’s redressal mechanism more effective, a structured flow has been built catering to all the services and products provided by DPDzero, its Subsidiaries, Business Partners, and Associates, including Business Correspondents or any other entity.

Grievance Procedure

In case of any grievance, customers can intimate and record their complaints/grievances for a resolution by writing an email/sending a formal complaint to our Grievance Redressal Officer:

Grievance Officer

Name: Ojas Rao
Email: ojas@dpdzero.com
Address:
DPDZERO TECHNOLOGIES PRIVATE LIMITED,
No. 14, Sumo Solitaire,
Second Floor, 1st Main Rd,
8th block, Jayanagar,
Bengaluru - 560070.
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Compliance Links

RBI Sachet Portal : https://sachet.rbi.org.in/

Mandatory Links to Banks and NBFCs

1. Slice https://slice.bank.in/
2. IndusInd Bank https://www.indusind.com/
3. Unity Small Finance Bank https://theunitybank.com/
4. Moneyview https://moneyview.in/
5. Manappuram Finance https://www.manappuram.com/
6. IIFL Finance https://www.iifl.com/
7. Aditya Birla Finance https://finance.adityabirlacapital.com/
8. RBL Bank https://www.rblbank.com/
9. L&T Finance https://www.ltfinance.com/
10. Cholamandalam Investment and Finance https://www.cholamandalam.com/
11. TVS Credit https://www.tvscredit.com/
12. KreditBee https://www.kreditbee.in/
13. Kissht https://kissht.com/
14. FlexiLoans https://flexiloans.com/
15. Hero Fincorp Declaration of Collection Partnership