DPDzero raises $7M in Series A!
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Reducingdelinquenciesfor lenders

Collections infrastructure as a service. Built for efficiency.
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AI and Human Collaboration
Collections at scale is challenging

More effort≠Better results.

Collections teams are working harder than ever. The problem is not effort. It is coordination.

Excel is flexible. Email is familiar. Together, they become the bottleneck when digital, AI, telecalling, and field teams all move at different speeds.

Symptoms

Digital

Disconnected communications

WhatsApp runs in one system. The field agent app works from another.

Voice AI

Context gets lost

A borrower says medical emergency. A legal SMS can still go out later.

Operations

Email-driven control

Do-not-contact updates move by email and take time to reach everyone.

Data sync

Different versions of truth

A borrower pays, but telecalling may find out only after another call.

RCA

Many email threads

Updates and attachments become the control layer between teams.

Excel trackers

Every team has a version. Rows age before the next action happens.

Disconnected processes

Digital, AI, telecalling, and field teams move at different speeds.

Inefficiency and leakage.

Stale dataDelayed decisionsWasted effortBorrower pressureEscalations

Need of the hour

Designed for scale

Intelligent Decisions

Flawless execution

Channels in sync

Empathy in interactions

Borrower experience

SIGNALS INACTION OUT

Technology. Intelligence. Outcomes.

We built the infrastructure to collect at scale & we run it for you.

Collection runbook

Built, scored, executed

Managed

We run every channel

Voice AI, WhatsApp, SMS, telecalling agents, field visits — all running together, auto-escalating based on borrower response.

Voice AIDigitalTelecallingField

Intelligence decides

Our data science models score every borrower. DPD-GPT surfaces anomalies and triggers the right strategy — before you have to ask.

IntelligenceAutomation

You see the results

Higher resolution rates, lower cost per recovery, transparent reporting, full compliance. Month after month.

Higher resolution rates

Lower cost per recovery

Transparent reporting

Full compliance

See all capabilities
DPD-GPT command layer

You ask. We execute.

DPD-GPT puts collection intelligence in the hands of our ops and strategy teams. Every decision — who to contact, when, and how — is driven by real-time data. This is how we keep your resolution rates climbing.

Decision console

Question to execution path

AskDiagnoseExecute

Ask

Ops question

Resolution in 30+ DPD South dropped. What's going on?

Diagnose

Anomaly detected

Propensity models flagged 3 risk cohorts being treated the same way. High-propensity accounts are getting the same intensity as low-propensity — that's diluting conversion.

Signals

Risk cohorts3
High propensity1,840
Projected lift8%

Strategy rebalanced by risk cohort

Conversion projected ↑ 8%
High propensity (1,840): increased touchpoints — conversion projected ↑ 8%
Medium propensity (2,650): optimized sequence and timing
Low propensity (740): escalated to high-touch intervention
Our promise

Specialists that work smarter. With clarity.

We bring intelligence, compliance, and execution into one managed collections motion, so recovery improves without adding chaos. Best collections professionals, backed by best data analysts and best in class tools, to deliver better outcomes for your portfolio and your customers.

Outcome-driven approach

Predictable performance, not guesswork

Our data-led strategy turns portfolio signals into measurable recovery plans, so every action is tied to a clear outcome.

Compliance first

Dignity built into every touchpoint

Every message, call, and field visit follows the RBI Fair Practices Code, protecting borrowers, your brand, and your teams.

Automated collections

Strategy, execution, and impact managed end to end

We manage the portfolio from decisioning to outreach to reporting, delivering outcome-based recovery without operational clutter.

Trusted by leading lenders

Banks, NBFCs, and fintechs rely on DPDzero to orchestrate collections that protect customer relationships while accelerating recoveries.

RBL Bank
IndusInd Bank
Aditya Birla Capital
L&T Finance
Cholamandalam
IIFL Finance
Manappuram Finance
TVS Credit
MoneyView
KreditBee
Unity Bank
Slice
Kissht
FlexiLoans
PaySense
Ring
Acre
Vivifi

Proven impact

"
Rahul Patidar company logo

DPDzero has truly excelled in handling Short-Term Personal Loan (STPL) collections. Their team has consistently delivered strong performance, which has led to a steady increase in allocations. This effective approach has contributed to a significant 15% reduction in (NCL), demonstrating the impact of their methods

RP

Rahul Patidar

CRO

"
Anil Nayak company logo

The term DPDzero brings huge satisfaction in our industry. Many promise this, but few deliver it consistently. Our partnership has shown DPDzero's promise to elevate our results to the next level! I look forward to further collaboration that will empower Unity Bank to achieve even lower bounce rates. The DPDzero team consistently exceeds expectations. Great job, DPDzero! Let's make your name synonymous with excellence.

AN

Anil Nayak

Head of Collections

"
Ajeet Kumar company logo

Our primary objective was to ensure a seamless customer experience across all stages of the repayment process, a task that DPDzero is well-prepared to assist with. Early data points have been encouraging and strengthen our belief that this collaboration will be mutually beneficial for both parties involved.

AK

Ajeet Kumar

COO
Result

What we deliver: scale, reach, and efficiency.

Putting collections on autopilot, with measurable outcomes across large live portfolios.

₹16,800 Cr+

Portfolio managed annually

2M+

Borrowers impacted

35%

Increase in collection efficiency

Up to 25%

Reduction in flow rates

Integrations

Plug into your stack without pause

Automation & Integrations isn't just plumbing -- it's how we keep recoveries moving. Dupyter keeps every channel aligned, so your teams see faster cash flow, fewer escalations, and clarity on what's working.

↓

Data in

⇢

LMS / Core Banking / Payments

Source systems stay in control

1

Portfolios & allocations

DPD buckets, promises, and delinquency tags ingested from your LMS / CBS, validated against our schema checker.

SFTPREST push
2

Existing payment rails

DPDzero sends borrowers to your app deep links or current gateway stack. We do not introduce a new payment rail or settlement path.

Deep linksRazorpayCashfree
3

Payment confirmations & reconciliation

We integrate however your team prefers — webhooks, data pulls, or file ingestion. Payment confirmation and reconciliation stay on your existing rails.

WebhooksData pullsFile ingestion
↓

Dupyter playbooks

●

DPDzero Engine

Automation runs with guardrails

1

Dupyter playbooks

Python automation we host and version. You define the workflow once, we run it, monitor it, and keep history for audits.

2

Guardrails & alerts

Every sync, export, and webhook has health probes. Missed drops or SLA breaches page ops before business impact.

3

Blended orchestration

Cron jobs, event triggers, and operator actions live together so automations scale with your programs.

4

Dialer & agent telemetry

Call logs, shrinkage, and QA flags from our operations feed orchestration rules in real time.

5

Version pins & rollback

Release windows include approvals, version pinning, and one-click rollbacks so changes never surprise operations.

Insights out

↺

MIS / CRM / BI

Every signal returns to your stack

1

Daily MIS & war-room decks

Excel/PDF packs with charts, variance notes, and version history for regulators or the board.

EmailSFTP
2

Realtime signals

payment.received, ptp.captured, escalation.open pushed instantly so your CRM and core stay true.

WebhooksKafka bridge
3

On-demand data pulls

Filter portfolios, call logs, or payments via REST and hydrate BI tools without waiting for IT tickets.

API

Collections control center

Active runAPI updates

  • Command

    api.patch("/borrowers").with(payload).version("r74")

    Impact note

    Product pushes land in ops systems instantly.

    ChannelAPI
    CadenceOn release
    OwnerProduct · Ops
Live connectors
REST APISFTPWebhooksEmailAWS S3

Designed for efficiency and visibility

Every integration has observability, ownership, version history, and rollback paths so collections can move without waiting on IT tickets.

Explore automation playbooksView API docs

Start collecting better, today.

The sooner we start, the sooner your numbers move.

Book a portfolio review

Trusted by top lenders. Join them.