DRA-certified telecalling advisors - trained, managed, and monitored by us. Language-matched, performance-tracked, full compliance guaranteed.
Our advisors, our tools, our management - your results
We assign advisors who speak your borrowers' language - Hindi, Tamil, Kannada, Marathi, Bengali, and more.
DPD-GPT scores each account and routes high-probability leads to our best closers. Low-value calls go to automation.
Our advisors see payment history, previous conversations, and promises made - before the borrower picks up.
Our supervisors monitor calls live, intervene when needed, and coach advisors for continuous improvement.
We track every metric - contact rates, PTP conversion, resolution rates. You see the dashboard, we own the outcomes.
DRA-certified advisors. RBI guidelines, call timing rules, DNC compliance - all handled. Every call recorded and auditable.
We design calling strategies for your portfolio - by segment, language, time, and intensity
Schedule strategies across time slots, languages, and advisor groups
We match advisors to your portfolio by language, location, and skill level
Simplified representation of Dialog's advisor management interface
We track every advisor, every call, every outcome - in real-time
Simplified representation of Dialog's live monitoring dashboard
We run millions of calls across processes. You see the results.
Every advisor gets a unified workspace — WhatsApp conversations, pipeline view, and a full account list, all in one place.
Track every borrower across collection stages
Simplified representation of Dialog's advisor workspace
Trained advisors, proven processes, transparent reporting. You focus on lending.