Portfolio In. Recoveries Out.
DPDzero manages the complete recovery lifecycle - from AI-powered segmentation and omnichannel engagement to compliant execution and performance reporting. An outcome-led operating model where success is measured by outcomes, not activity.
Collections so far
DRA Certified Agents
PAN India Coverage
Why Traditional Collections Fail? Collections Were Never Built for Accountability.
Traditional agencies rely on manual lists and repetitive outreach. Technology platforms provide visibility but leave execution to others. Neither takes ownership of what matters most, recovery outcomes.
Limited borrower context
Agents work from manual lists with no borrower context. Every call is effectively a cold call.
No shared intelligence
Channels are managed by separate vendors with no shared intelligence. What the digital team did is invisible to the calling team.
One size fits all
Borrowers with different intent, behaviour, and repayment capacity receive the same outreach strategy, leading to poor experiences, and unnecessary escalations.
No clear accountability
Accountability is diffuse. When recovery numbers disappoint, responsibility is spread across vendors, channels, and internal teams
Lower recoveries, higher operating costs, inconsistent borrower experiences, and fragmented accountability.
One Partner.
End-to-end Accountability.
Portfolio
Lender provides the portfolio, while we turn every account into an actionable collection journey with the right strategy, channel, and follow-through
Borrower enrichment and risk scoring
We build a complete profile for every account before any outreach begins.
Channel selection and campaign execution
We decide which borrower gets which channel, run every campaign, and adjust in real time based on response signals.
Advisor Hiring, Training & Certification
Every advisor is hired, trained, certified, and continuously monitored to deliver consistent, compliant, and high-quality borrower interactions.
Compliance at each interaction
Every call, message, and field visit is governed by built-in compliance controls, protecting borrower dignity, regulatory standards, and brand reputation.
Performance Reporting & Portfolio Visibility
You get full visibility into what is happening on your portfolio, at every stage of the cycle.
The Collections Lifecycle
Every recovery is powered by one integrated platform that combines intelligence, automation, omnichannel execution, and real-time visibility - bringing the entire collections lifecycle together.
Portfolio Intake
Decision Intelligence
Channel Execution
enabling informed, empathetic conversations instead of repetitive follow-ups.
app for compliant visits, tracking, and legal workflows.
Reporting and performance review
The DPDzero Advantage
A collections operating model designed to align incentives, scale execution, ensure compliance, and deliver consistent recovery outcomes.
Full delinquency spectrum
Most agencies operate within specific delinquency buckets. DPDzero is built to manage portfolios seamlessly across the entire recovery lifecycle.
Compliance By Design
Compliance is built into every borrower interaction. Every template, call script, and field visit follows RBI's Fair Practices Code, with lender-approved communications, DLT registration, and TRAI compliance built into operations.
Proven at scale
Trusted by 35+ lenders to manage ₹2,000+ crore in monthly portfolios across personal loans, credit cards, two-wheeler loans, and business loans, - for banks, NBFCs, and fintechs.
Outcome based pricing
Commercials aligned with recoveries, not activity. Our success is tied directly to your portfolio performance, creating a partnership where incentives are shared from day one.
Recovery Outcomes. Delivered.
A top-10 NBFC handed over its entire unsecured PL portfolio - previously split across four agencies, four sets of reporting, and no single owner of the number
DPDzero Full Stack Collections Platform
DPDzero operates across every stage of delinquency. While most collection agencies specialize in a single channel or delinquency pool, DPDzero orchestrates the entire recovery journey through one integrated platform.
Digital channels
Voice AI
Telecalling
Field operations
Let Us Run Your Portfolio
Join the top Banks and NBFCs overhauling Collections with DPDzero.
