DPDzero raises $7M in Series A! million in Series A!

We run digital. You see results.

SMS, WhatsApp, IVR, RCS - we orchestrate multi-channel campaigns across your portfolio. Right message, right channel, right time.

See how it works

Every channel. One platform.

We orchestrate across channels so you get unified results - without managing each one separately.

Digital orchestration layer

Channel choice, fallback, timing, and reporting in one loop.

Live journey

Channel operating sequence

We choose the best channel, manage fallback, and keep every borrower journey tied to one outcome loop.

Active channel

92%

read rate

Rich conversations with payment buttons and quick replies.

Borrower signal

DPD, amount, language, risk, payment status

Best next channel

Payment button sent

Unified outcome

Response, payment, PTP, escalation, and reporting

Platform logic

Auto fallback

WhatsAppSMSIVRRCS

We segment your portfolio

You send us accounts. We slice them by DPD, POS, geography, and behavior - then run the right campaign.

Segment

Filter

Accounts

Journey

Contact

Risk

PreDuePre-Due Reminders

DPD = 0ANDEMI_Due_Date within 7 daysANDStatus = "PENDING"

18,4200 DPD

PreDue_Reminder

90%

Low Risk

B11–30 DPD

DPD >= 1ANDDPD <= 30ANDStatus = "PENDING"ANDVendor_Name IS EMPTY

9,4671–30 DPD

Feb_B1_B3

68%

Moderate Risk

B331–90 DPD

DPD >= 31ANDDPD <= 90ANDStatus = "PENDING"ANDVendor_Name IS EMPTY

20,34531–90 DPD

Feb_B1_B3

45%

High Risk

NPA90+ DPD Recovery

Allocation_ID = "FEBRUARY2026"ANDStatus = "PENDING"ANDAllocation_Name in "Recovery 181-365" OR "Recovery 91-180" OR "Recovery 365+"ANDVendor_Name IS EMPTY

146,85991–365+ DPD

FEB_NPA_Recovery

NPA / Write-off Risk

PTPPromise to Pay

PTP_Status = "ACTIVE"ANDPTP_Date within 3 daysANDVendor_Name IS EMPTY

8,240Mixed

PTP_Followup

75%

Intent Confirmed

Templates you approve

We draft the messages. You review the tone. Every template stays compliant with RBI communication guidelines.

Reminder Templates

✓Enabled: 8

⊘Disabled: 2

payment_reminder_hindi

utilityPreDueHindi

48k sent

settlement_offer_1

utilityNPAEnglish

128k sent

partial_payment_request

utilityB1-B3English

86k sent

callback_scheduled

utilityAllEnglish

25k sent

ptp_confirmation

⚠ marketingPTPEnglish

13k sent

legal_notice_soft

utilityNPAEnglish

95k sent

emi_bounce_alert

utilityB1Hindi

32k sent

whatsapp_payment_link

utilityAllEnglish

186k sent

🛡️

Built for compliance

Every template follows RBI's Fair Practices Code. No harassment, no threats, no misleading claims. We work with your compliance team to get every message approved before it goes live.

DLT registeredTRAI compliantRBI guidelinesLender-approved tone

We iterate on templates based on response rates. You always have final say on messaging.

Right message, right time

Different DPD buckets need different approaches. Click any journey to see its schedule.

Active Journeys

5 running

Click a journey to see its schedule

WhatsApp AI

AI chat that resolves borrower intent

WhatsApp is not just a reminder channel. Borrowers can negotiate, request payment help, or ask for prepayment links, and the AI responds within approved account policy.

DPDzero Assist

Policy-aware collections chat

Online

I cannot clear the full overdue. Can you settle this account?

I can help. Based on your account, I can offer a 20% waiver if payment is completed today.

That is still difficult. I have medical expenses this month.

Checking your account policy and repayment history...

You are eligible for an exception: 25% waiver with payment by 6pm. Shall I send the settlement link?

Yes, send it.

Done. This link includes the approved settlement amount and expires today at 6pm.

Pay settlement amount

Message DPDzero Assist...

Digital operations at scale

We send SMS, WhatsApp, and IVR inside the 8am-6pm communication window, then optimize send time, channel order, and message content from live response data.

Campaigns Console

Live campaign queue across SMS, WhatsApp, and IVR collections programs.

Today Optimizing

Active campaigns

Sends today

1.82M

Peak throughput

36.2k/min

Queued next

Campaign listRows update as campaigns complete

CampaignChannelStatusQueuedSentDeliveredReadFailed

#3530522605WhatsAppTamil, Telugu, HindiRUNNING

NPA WhatsApp Regional Campaign

PROMISE_TO_PAY_REGIONAL

ChannelWhatsApp

StatusRUNNING

31/May 17:38

Queued61,524

Sent61,507

delivered

49,206

80% delivered

Failed3,598

#3530960072SMSEMI bounce, 1-7 DPDRUNNING

B1 SMS Bounce Reminder

D6_CREDIT_SCORE_DZ_DEC23

ChannelSMS

StatusRUNNING

31/May 18:10

Queued61,524

Sent61,512

delivered

36,907

60% delivered

Failed7,892

#3530712518IVRHigh POS, 60+ DPDRUNNING

Legal IVR Callback Campaign

PTP_TODAY_CALLBACK

ChannelIVR

StatusRUNNING

31/May 17:37

Queued90,240

Sent88,420

connected

2,653

3% connected

Failed2,260

Content optimization

Firm reminder+6.2%

Payment-first copy+9.8%

Regional language+4.1%

Every send improves the next million

We keep testing send time, channel order, language, tone, and CTA across high-volume campaigns without your team manually tuning every journey.

Launch higher-performing digital campaigns

Send us your portfolio. We'll design the journeys, configure the segments, and run the campaigns. You see the results.

Talk to us