Who are we?
Debt collection is one of the most unglamorous and misunderstood industries, which is also seen as unethical, outdated, and unreliable. Want to understand what that means? Tell your folks that you’re joining a collections company and watch their reaction. That’s the perception we aim to change!
At DPDzero, we’re a young team of super-enthusiastic, tech-obsessed builders on a mission to redefine the industry and make ethical, AI-driven debt collections the standard going forward. We’re not just tweaking the industry, we’re taking it from human-led to AI-first.
About DPDzero
DPDzero is an AI-powered, full-stack collections platform transforming how banks and NBFCs manage loan delinquencies. Started in 2023, we’ve grown 20X in just 24 months—partnering with some of India’s largest lenders including RBL Bank, IndusInd Bank, Unity Small Finance Bank, Moneyview, Tata Capital, and more.
We’re not building a tool—we’re fixing one of the biggest and most ignored problems in banking: debt collections. With our AI agents, data science algorithms, and zero-ops platform, we’re rewriting how collections are done - scalable, repeatable, and 10X more ethical than what’s existing today.
We don’t want to change the collections industry. We want to own it.
Ready to build the workplace of the future?
As a Strategic Account Manager, you will own 2–3 anchor BFSI accounts and be directly responsible for driving allocation growth, wallet share expansion, and CXO-level partnerships. You will partner with internal Strategy Managers to ensure profitable delivery, and with senior leadership to transform pilots into anchors.
What You’ll Do
1. Account Growth
- Own revenue expansion in 2–3 large BFSI accounts (₹20Cr+ portfolios).
- Build and execute quarterly account growth plans.
- Expand allocations across delinquency buckets and products
2. CXO Engagement
- Lead strategic business reviews with client leadership.
- Position DPDzero as their priority collections partner.
- Secure renewals and protect revenue base.
3. Delivery Alignment
- Partner with operations to ensure target GPs are met on expansions.
- Translate account growth plans into execution strategies
- Translate account growth plans into execution strategies
4. Team Management
- Manage 1–2 Account Managers who handle daily SPOC-level relationships.
- Review and guide their work (allocation tracking, MBR/QBR prep, expansion pushes).
- Build their capability to eventually handle larger accounts independently.
Key Skills & Experience
- 6–8 years in fintech partnerships, BFSI account management, or consulting.
- Proven experience book of business worth ₹20Cr+
- Track record of mentoring or managing account managers.
- Strong account growth mindset – not just renewals, but actual expansion.
- Data-driven, comfortable with ROI models and dashboards.
- MBA from IIM, ISB, or Tier-1 B-School mandatory.
Why join DPDzero?
- You’ll run one of the most advanced digital recovery setups in India.
- You’ll work directly with founders on lender portfolios worth hundreds of crores.
- You’ll define the future playbook for digital-first collections in the country.
- High autonomy, high accountability, and a team that moves fast.
If this feels like the challenge you’ve been waiting for, let’s build something legendary together.
