Who are we? 

Debt collection is one of the most unglamorous and misunderstood industries, which is also seen as unethical, outdated, and unreliable. Want to understand what that means? Tell your folks that you’re joining a collections company and watch their reaction. That’s the perception we aim to change! 

At DPDzero, we’re a young team of super-enthusiastic, tech-obsessed builders on a mission to redefine the industry and make ethical, AI-driven debt collections the standard going forward. We’re not just tweaking the industry, we’re taking it from human-led to AI-first. 

About DPDzero 

DPDzero is an AI-powered, full-stack collections platform transforming how banks and NBFCs manage loan delinquencies. Started in 2023, we’ve grown 20X in just 24 months—partnering with some of India’s largest lenders including RBL Bank, IndusInd Bank, Unity Small Finance Bank, Moneyview, Tata Capital, and more.

We’re not building a tool—we’re fixing one of the biggest and most ignored problems in banking: debt collections. With our AI agents, data science algorithms, and zero-ops platform, we’re rewriting how collections are done—faster, cheaper, and 10X more ethical than what’s existing today. 

We don’t want to change the collections industry. We want to own it. 

Ready to build the workplace of the future?

We are seeking an enthusiastic and experienced Learning & Development Trainer to join our dynamic team. The ideal candidate will have a passion for empowering individuals through effective training programs and a strong ability to deliver engaging learning experiences. As a Learning & Development Trainer, you will be responsible for designing, implementing, and evaluating training initiatives that support the growth and development of our employees. Your goal will be to enhance individual and organizational performance through targeted learning solutions.

What You’ll Do

Key Responsibilities:

1.Training Design & Development:

• Create comprehensive training programs and materials that address organizational needs and employee development goals.
• Develop engaging content, including presentations, handouts, and interactive activities that cater to various learning styles.
• Conduct needs assessments to identify skill gaps and tailor training solutions accordingly.

2.Training Delivery:

• Facilitate training sessions and workshops for employees at all levels, using various instructional techniques and multimedia tools.
• Provide clear and effective explanations of complex concepts, ensuring all participants understand the material.
• Foster an inclusive and supportive learning environment that encourages participation and feedback.

3.Evaluation & Improvement:

• Evaluate the effectiveness of training programs through assessments, surveys, and feedback.
• Analyze training outcomes and identify areas for improvement to continuously enhance program quality.
• Prepare and present reports on training progress, outcomes, and recommendations to stakeholders.

4.Stakeholder Collaboration:

• Partner with department heads and managers to align training initiatives with organizational goals and departmental needs.
• Provide guidance and support to managers and employees regarding training and development opportunities.

5.Professional Development:

• Stay current with industry trends, best practices, and emerging technologies in learning and development.
• Continuously seek opportunities for professional growth and apply new knowledge to improve training methods and strategies.

Requirements

• Proven experience as a Learning & Development Trainer, Corporate Trainer, or similar role.
• Strong knowledge of instructional design principles and training methodologies.
• Excellent communication, presentation, and facilitation skills.
• Ability to engage and motivate diverse audiences with varying levels of experience.
• Proficient in using learning management systems (LMS) and other training tools.
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a team in a fast-paced environment.

Preferred Skills:

• Experience with virtual training platforms and remote training delivery.
• Familiarity with performance management and employee development frameworks.

Why join DPDzero?

• Innovative Environment: Be part of a forward-thinking team that leverages technology to transform debt collection.
• Growth Opportunities: Engage in a dynamic startup environment with ample opportunities for professional growth.
• Impactful Work: Contribute to scaling collections and making a significant impact in the financial sector.
• Employee-Centric Culture: Join a company that values employee well-being and fosters a collaborative work environment.

If this feels like the challenge you’ve been waiting for, let’s build something legendary together.