Who are we?
Debt collection is one of the most unglamorous and misunderstood industries, which is also seen as unethical, outdated, and unreliable. Want to understand what that means? Tell your folks that you’re joining a collections company and watch their reaction. That’s the perception we aim to change!
At DPDzero, we’re a young team of super-enthusiastic, tech-obsessed builders on a mission to redefine the industry and make ethical, AI-driven debt collections the standard going forward. We’re not just tweaking the industry, we’re taking it from human-led to AI-first.
About DPDzero
DPDzero is an AI-powered, full-stack collections platform transforming how banks and NBFCs manage loan delinquencies. Started in 2023, we’ve grown 20X in just 24 months—partnering with some of India’s largest lenders, including RBL Bank, IndusInd Bank, Unity Small Finance Bank, Moneyview, Tata Capital, and more.
We’re not building a tool—we’re fixing one of the biggest and most ignored problems in banking: debt collections. With our AI agents, data science algorithms, and zero-ops platform, we’re rewriting how collections are done—faster, cheaper, and 10X more ethical than what exists today.
We don’t want to change the collections industry. We want to own it.
Ready to build the workplace of the future?
We’re on the lookout for a high-energy Talent Acquisition Manager who can lead our bulk non-tech hiring efforts across operations, collections, tele-calling, and field roles. This role is instrumental in scaling our on-ground workforce as we enter our next hyper-growth phase.
If you’re experienced in high-volume recruitment, thrive in fast-paced environments, and love building efficient, people-first hiring processes — we’d love to meet you.
What You’ll Be Doing
- Lead end-to-end hiring for large-scale non-tech roles including tele-calling agents, field executives, team leads, and support functions.
- Build and manage strong talent pipelines across multiple locations and departments.
- Partner with business teams and hiring managers to forecast hiring needs and define role requirements.
- Design and execute scalable sourcing strategies using job boards, recruitment partners, walk-ins, and referrals.
- Screen and shortlist candidates efficiently, balancing speed with quality.
- Ensure a smooth candidate experience throughout the recruitment cycle — from application to onboarding.
- Track hiring metrics and share regular updates on pipeline status and closures.
- Strengthen our employer brand, especially across non-tech talent pools.
Who You Are
- 4–5 years of strong experience in bulk and non-tech hiring, ideally within startups, BPOs, fintech, or fast-scaling companies.
- Hands-on expertise in hiring field staff, tele-callers, support roles, and junior to mid-level operations professionals.
- Excellent sourcing skills across multiple platforms and offline channels.
- Great stakeholder management — you’re responsive, collaborative, and solution-oriented.
- Highly organized and able to manage high-volume hiring without dropping the ball.
- Strong communication skills with a problem-solving mindset.
- Thrive in a fast-changing environment and bring a bias for action.
- Passionate about building high-performing teams and elevating candidate experience.
Why Join Us?
- Play a key role in scaling a fintech that’s disrupting one of banking’s biggest blind spots.
- High-ownership culture with support to grow and lead.
- Build the blueprint for non-tech hiring and workforce scaling in one of India’s fastest-growing startups.
- Be part of something transformational in Indian fintech.
