Higher resolution rates
Right strategy for every borrower means more accounts resolved.
Data in. Decisions out.
Our intelligence layer combines a unified data lakehouse, data science models, and DPD-GPT to turn raw information into collection strategies that work.
DPD-GPT
We built DPD-GPT so everyone at DPDzero makes smarter, faster decisions. AI isn't a feature — it's how we work.
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DPD-GPTCollection Intelligence
Simplified representation of DPD-GPT in action
Data Architecture. Done right.
Every interaction, every payment, every signal — unified in a single lakehouse.
Metadata
Aternative Data, CIBIL
Digital Channels
SMS, WhatsApp, IVR
Voice AI
transcripts, intent
Telecalling
recordings, dispositions
Field Operations
visit logs, GPS, photos
Data Lakehouse
unified storage
Data science drives strategy
Watch our scoring engine process borrowers in real-time — analyzing signals, computing risk, and assigning strategies automatically.
Risk Scoring Engine
Live
12,847scored
BorrowerPropensityRisk
320145000000000017
N
N
0
HIGH
Skip — no ROIModel predicts no recovery, deprioritize
320145000000000070
Y
Y
0
LOW
Gentle reminderPayment link via preferred channel
320145000000000142
Y
Y
0
MED
Priority outreachDedicated agent, flexible plan
320145000000000204
Y
N
0
CARE
Hold & supportPause collections, offer restructuring
320145000000000287
Y
Y
0
LOW
Auto-nudgeAutomated SMS and WhatsApp reminders
Every borrower is unique
We combine payment history, communication signals, and alternative data into a single enriched view.
Borrower 360
AS
Aditi Sharma
ID 3639273अदिति शर्मा
Personal Loan · Due 24 Nov
Propensity
59%
to pay in 7d
Intent
Yes
willing to pay
Ability
No
under stress
Recent activity
Voice AIToday, 6:12 PM
Tara called — PTP on next payday
WhatsAppToday, 5:45 PM
Payment link sent — read, link clicked
SMSYesterday, 10:30 AM
Reminder delivered — no response
Field12 Nov, 2:15 PM
Address verified — borrower not home
Borrower details
Amount due₹27,609 · EMI 5 of 8
DPD40 days overdue
EmploymentSalaried
CompanyAditi Enterprises
CityDelhi
Best call time7 – 9 AM
LanguageHindi + Kannada
Last payment₹27,609 on 21 Oct
Outcome engine
Intelligence drives outcomes
When data, models, and AI work together, the system improves both recovery performance and borrower experience.
01
Profile
02
Score
03
Strategy
04
Outcome
Lower cost per resolution
Soft touch where possible, escalation only when needed.
Faster response times
Real-time signals trigger immediate action, not delayed reports.
Better borrower experience
Intelligent outreach respects borrower context and preferences.
Intelligent outcomes. Now!
See how our data infrastructure, risk models, and DPD-GPT work together for your portfolio.
Get in touch