Not vanity metrics. Actual recovery improvements, cost reductions, and operational gains from live deployments.
Aggregated from portfolios with 100K+ accounts
Recovery lift
Source: Within 90 days of deployment
Cost reduction
Source: Per successful contact
Agent productivity
Source: Calls connected per hour
Contact rate increase
Source: Multi-channel orchestration
* Estimates based on typical improvements. Actual results vary by portfolio.
How different lender types benefit
Retail loan, credit card, and SME portfolios. 50K+ account deployments.
BNPL, personal loans, digital lending. Higher digital engagement rates.
Multi-client operations. Improved unit economics across portfolios.
Portfolio data connected. Channels configured. DPD-GPT trained on your data.
10-20% of portfolio activated. A/B testing against control group. Baseline metrics established.
Full portfolio activation. Channel optimization based on pilot learnings. Recovery lift visible.
Continuous improvement. DPD-GPT learns from outcomes. Strategy refinement based on data.
How we measure results
All metrics reported are from controlled deployments with measurable baselines. We compare DPDzero-managed accounts against control groups using the same portfolio characteristics.
Recovery lift is measured as the percentage improvement in resolution rate (accounts resolved / total accounts) within a defined period, comparing DPDzero vs control.
Cost per contact includes all channel costs (calls, SMS, WhatsApp, field visits) divided by successful contacts. We compare total spend per resolved account across both groups.
Results vary by portfolio characteristics including DPD distribution, loan type, geography, and historical payment behavior. We provide segment-specific projections during the evaluation phase.
We'll analyze your portfolio and show you specific, achievable outcomes.