A system that gets cases, strategises & distributes with AI and human expertise across every channel, contacts borrowers, delivers results, and does it consistently.
We've built DPDzero by serving the largest financial institutions
The Result: Inconsistent Recovery | Compliance Gaps | Limited Visibility | Borrower Friction
One platform that provides reliable and scalable collections backbone along with collections support services.
Remove low performing agencies and scale with agencies that have good practices and consistent performance.
Establish robust logic to identify and personalize journeys for customers. Ensure adoption and adherence of this logic.
The Impact: Reliability | Compliance | Transparency | High Retention
Three stages. One intelligent system. Every borrower gets a personalized recovery journey.
Automatically analyze every borrower's profile, risk level, and payment propensity to build smart cohorts.
Automated Portfolio Analysis
Borrower Profile Analysis
Propensity to Pay Scoring
ML-Powered Risk Cohorts
30+ purpose-built tools across four layers, working together as one unified platform.
Pan-India coverage powered by Digital + AI, Telecalling, and Field operations.
Enterprise-grade security across all operations
Trained and certified for compliant collections
Pan-India field operations reach
Regional coverage across India
Every call monitored, scored, and improved
Regulatory compliance embedded at every layer
"DPDzero has truly excelled in handling STPL collections. Their team has consistently delivered strong performance, which has led to a steady increase in allocations. This effective approach has contributed to a significant 15% reduction in NCL."
CRO, MoneyView
"The term DPDzero brings huge satisfaction in our industry. Our partnership has shown DPDzero's promise to elevate our results to the next level! The DPDzero team consistently exceeds expectations."
Head of Collections, Unity Bank
Four engagement models. Choose what fits your operations.
Deploy our platform with your existing team. Full stack - voice, digital, analytics - licensed to you.
We handle everything. Your portfolio, our team, our platform. Pay per recovery.
Hybrid model. Your infrastructure, our operations expertise. We run campaigns on your systems.
For distressed assets. We acquire NPAs outright and handle recovery end-to-end.
An animated workflow of AI that powers every collection product & service at DPDzero - from channel orchestration to borrower persona analysis.
Explore the AI LayerMore output per agent through AI-assisted workflows
Change customer journeys instantly with no-code tools
Infrastructure built to handle millions without degradation
What differentiates DPDzero is our unwavering commitment to ethical, compliant, and borrower-centric collections.
ISO 27001 certified. End-to-end encryption. Complete audit trails. Your borrower data is treated with the highest standards of security.
Empathy-first communication. Personalized journeys that respect borrower context. No harassment, no intimidation - just intelligent engagement.
RBI compliance built into every layer. Real-time call monitoring. Automated guardrails. Every interaction is compliant by design, not by accident.
Latest insights on AI-powered collections strategies and their impact on recovery rates.
Industry analysis on collection efficiency trends and what leading lenders are doing differently.
A deep dive into our approach for short-term personal loan collections.
Share your portfolio details. We'll analyze your specific situation and show you exactly how DPDzero can transform your collections operations.