DPDzero raises $7M in Series A!
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AI + Data + Humans

The world's most reliable
debt collection platform

A system that gets cases, strategises & distributes with AI and human expertise across every channel, contacts borrowers, delivers results, and does it consistently.

Explore Platform
Higher Customer Retention Limitless Scale Compliant Ethical

We've built DPDzero by serving the largest financial institutions

RBL BankIndusInd BankIIFLAditya Birla CapitalTVS CreditMoneyViewKreditBeeCholamandalamManappuramKisshtCASHeUnity Bank

Driving Collections for Financial
Institutions Across India

10,000
Pincodes
25,353cr
AUM Managed
21+
Lenders
10m+
Borrowers Enabled

12+ Languages

Hindi English Bangla Telugu Tamil Marathi Kannada + more

Every Channel You Need

RCS WhatsApp IVR AI Calling Telecalling Field
The Challenge

Why collections needs a
fresh approach

Fragmented Infrastructure

  • Collections infrastructure that struggles to scale
  • Disconnected operations lead to inconsistent recovery

Operational Complexity

  • Coordinating across many agencies is resource-intensive
  • Limited visibility into agency performance and practices

Brand & Retention Risk

  • Borrower experience during collections affects brand perception
  • Poor interactions reduce the likelihood of repeat customers

The Result: Inconsistent Recovery | Compliance Gaps | Limited Visibility | Borrower Friction

Our Approach

The Solution

Unified Infrastructure

One platform that provides reliable and scalable collections backbone along with collections support services.

Operational Excellence

Remove low performing agencies and scale with agencies that have good practices and consistent performance.

Retention Focus

Establish robust logic to identify and personalize journeys for customers. Ensure adoption and adherence of this logic.

The Impact: Reliability | Compliance | Transparency | High Retention

How It Works

The DPDzero Collections Engine

Three stages. One intelligent system. Every borrower gets a personalized recovery journey.

Identify

Allocation Intelligence

Automatically analyze every borrower's profile, risk level, and payment propensity to build smart cohorts.

Automated Portfolio Analysis

Borrower Profile Analysis

Propensity to Pay Scoring

ML-Powered Risk Cohorts

Platform

The DPDzero Infrastructure

30+ purpose-built tools across four layers, working together as one unified platform.

Digital + AI

Omnichannel Workflow
Google RCS Integration
Send Time Optimisation
Tara (Calling + Chat)
Tenali (Chat Guardrails)
AI-led Automation Segments
Template Performer Tracker
AI-led Automated Journeys
Scale & Reach

The DPDzero Network

Pan-India coverage powered by Digital + AI, Telecalling, and Field operations.

4
Infosec Certified TC Centers

Enterprise-grade security across all operations

1,000+
DRA Certified Callers

Trained and certified for compliant collections

10,000+
Pincodes via FOS

Pan-India field operations reach

10+
Languages Supported

Regional coverage across India

100+
QA Team Powered by AI

Every call monitored, scored, and improved

RBI
Compliance Built-in

Regulatory compliance embedded at every layer

Proven Impact

When results & partners say it all

"DPDzero has truly excelled in handling STPL collections. Their team has consistently delivered strong performance, which has led to a steady increase in allocations. This effective approach has contributed to a significant 15% reduction in NCL."

Rahul Patidar

CRO, MoneyView

MoneyView
27%
Flow Reduced

"The term DPDzero brings huge satisfaction in our industry. Our partnership has shown DPDzero's promise to elevate our results to the next level! The DPDzero team consistently exceeds expectations."

Anil Nayak

Head of Collections, Unity Bank

Unity Bank
30%
Flow Reduced
Fintech - Personal Loan
Goal
Reduce NCL
Approach
End-to-End Portfolio Management
Result
15%
NCL Reduction
NBFCs - Early Delinquencies
Goal
Flow Management at Scale
Approach
Hyper Personalized Journeys via Dynamic Risk Scoring
Result
22%
Reduction in Flows
Fintech - Consumer Finance
Goal
Bounce Reduction at Scale
Approach
Right Time, Right Place, Right Content
Result
10%
Reduction in Bounce
Our Offerings

What do we offer

Four engagement models. Choose what fits your operations.

The Difference

What sets DPDzero Apart?

The AI Layer

An animated workflow of AI that powers every collection product & service at DPDzero - from channel orchestration to borrower persona analysis.

Explore the AI Layer
10X
Team Productivity

More output per agent through AI-assisted workflows

10X
Journey Agility

Change customer journeys instantly with no-code tools

100X
Scale Without Breaking

Infrastructure built to handle millions without degradation

Borrowers always come first

What differentiates DPDzero is our unwavering commitment to ethical, compliant, and borrower-centric collections.

Data Security

ISO 27001 certified. End-to-end encryption. Complete audit trails. Your borrower data is treated with the highest standards of security.

Collections Approach

Empathy-first communication. Personalized journeys that respect borrower context. No harassment, no intimidation - just intelligent engagement.

Compliance Differentiation

RBI compliance built into every layer. Real-time call monitoring. Automated guardrails. Every interaction is compliant by design, not by accident.

When reducing your collections risk
becomes a priority

Share your portfolio details. We'll analyze your specific situation and show you exactly how DPDzero can transform your collections operations.