Better resolution rates. Every month.

DPDzero is the managed collections operating system across digital, voice, telecalling, field, intelligence, and automation. You send the portfolio. We run the machine.

channels

strategy layer

45+

field cities

Full

reporting

See the platform Explore the model

Collections command center

One portfolio, many paths

Managed by DPDzero

Active channel

Digital

Always-on

SMS, WhatsApp, IVR, and RCS journeys

See Digital

Score every borrower

Choose next best action

Run channels in sequence

Sync outcomes and reporting

Built to run collections, not just connect tools

The platform combines integrations, intelligence, operations, and reporting so your teams do not manage every channel separately.

RESTSFTPFiles

Portfolio intake

Accounts, DPD buckets, payment history, borrower tags, and allocation rules come in through APIs, SFTP, or files.

DPD-GPTRisk scoresSignals

Decision intelligence

DPD-GPT, propensity scores, contactability, and previous behavior decide the next best action for every borrower.

DigitalVoiceDialogPathfinder

Channel execution

Digital journeys, Tara voice calls, telecalling advisors, and field visits run together with escalation and fallback rules.

WebhooksMISDashboards

Outcome sync

PTPs, payments, disputes, escalations, visit evidence, and dispositions flow back into dashboards and lender systems.

Integration stance

Your systems stay the source of truth

We plug into the lender stack you already run. Payment rails stay yours, repayment links stay yours, and reconciliation stays aligned with your process.

LMS / CBSPayment gatewaysIn-app payment linksCRMsBI toolsData warehouses

No parallel payment workflow

Borrowers can continue using app deep links or gateways like Razorpay, Cashfree, Easebuzz, and BillDesk. We consume confirmations however your team prefers: webhooks, data pulls, or file ingestion.